pediaTerms of Use
When you open an account on pedia, you agree to our terms of use. These terms set out what we expect from you, what you can expect from us, and how disputes are resolved. We keep our terms straightforward: account opening requires identity verification, deposits and withdrawals follow our payment policy, and all gaming activity is logged and auditable. This page covers the core conditions that apply to every pedia user.
Our pedia platform operates in supported jurisdictions where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. You are responsible for verifying that access and use of pedia comply with the laws of your own location. We enforce these terms consistently across all users, whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang.
These terms are binding once you create your pedia account. By continuing to use our platform, you accept them. If you do not agree with any part of these terms, you should not use pedia. We may update these terms from time to time, and we will notify you of material changes via email or in-app notification.
Account Opening and Verification on pedia
To use pedia, you must create an account and complete our verification process. We require your full name, date of birth, mobile phone number, and a valid government-issued ID (KTP, passport, or driving license). We also require a selfie for facial verification. This process is mandatory under applicable law and helps us prevent fraud and money laundering.
Our pedia verification typically takes subject to verification. Once approved, your account is cleared for deposits and withdrawals. If your verification is declined, we will notify you of the reason. You may resubmit with corrected information or contact our support team for assistance.
You are responsible for keeping your account credentials secure. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorized access, reset your password immediately and contact our support team. We are not liable for unauthorized activity if you have failed to protect your credentials.
Deposits, Withdrawals, and Payment Methods on pedia
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are processed in real time or within minutes depending on your payment provider. We do not charge deposit fees—the full amount you send arrives as betting balance in your pedia account.
Withdrawals are processed back to the account you used to deposit. If you deposited via mobile banking, your withdrawal goes back to local payment. If you used a bank transfer, funds return to that bank account. This safeguard prevents account misuse and protects your funds. Withdrawals are subject to verification and may take a few minutes to a business day depending on your payment provider.
We reserve the right to decline or delay withdrawals if we suspect fraudulent activity, money laundering, or violation of these terms. We will notify you of the reason and provide an opportunity to resolve the issue. All transactions on pedia are logged and auditable for compliance purposes.
Gaming Activity and Betting Rules on pedia
When you place a bet on pedia—whether on live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League), or other games—you are entering into a binding contract. Your stake is deducted from your account immediately. If your bet wins, your pedia account is credited with your winnings. If your bet loses, your stake is forfeited.
All bets on pedia are final once confirmed. We do not cancel or reverse bets except in cases of technical error or system malfunction. If you believe a bet was placed in error, contact our support team immediately with your bet ID and account details. We will investigate and take appropriate action if warranted.
Our pedia platform logs every bet, every result, and every balance change. You can review your complete betting history in your account dashboard. This transparency ensures you can verify all transactions and outcomes.
Bonus Terms and Promotional Offers on pedia
We may offer promotional bonuses or welcome offers from time to time. Any bonus offer on pedia comes with specific terms, including wagering requirements, eligible games, and expiration dates. These terms are displayed clearly when you claim a bonus. You are responsible for reading and understanding the bonus terms before accepting.
Bonuses on pedia are non-transferable and cannot be withdrawn as cash. They must be wagered according to the specified requirements before any winnings can be withdrawn. If you do not meet the wagering requirements within the specified timeframe, the bonus and any associated winnings are forfeited.
We reserve the right to cancel or modify promotional offers at any time. If you have an active bonus when we modify an offer, we will notify you and allow you to complete the existing bonus under the original terms.
Dispute Resolution and Complaints on pedia
If you have a complaint about your pedia account, a bet, a withdrawal, or any other aspect of our service, contact our support team. We aim to respond to all complaints within 48 hours. Provide your account details, the date and time of the issue, and a clear description of what happened.
Our pedia support team will investigate your complaint and take appropriate action. If we determine that an error occurred on our part, we will correct it and credit your account. If we determine that you violated these terms, we may suspend or close your account.
If you are not satisfied with our response, you may escalate your complaint to our compliance team. We will provide you with contact details and a process for escalation. We are committed to resolving disputes fairly and transparently.
Account Suspension and Termination on pedia
We reserve the right to suspend or close your pedia account if we believe you have violated these terms, engaged in fraudulent activity, or posed a risk to our platform. Reasons for suspension or termination include but are not limited to: using multiple accounts, attempting to manipulate odds or results, money laundering, or violating applicable law.
If we suspend your account, we will notify you of the reason and provide an opportunity to respond. If we terminate your account, any remaining balance will be returned to your registered payment method, subject to verification and applicable law.
We may also suspend your account temporarily for maintenance, security updates, or investigation of suspicious activity. We will notify you of temporary suspensions and provide an estimated timeframe for restoration.
Our pedia Data and Privacy Commitment
We collect personal data from you during account opening, verification, and gaming activity. This data includes your name, date of birth, phone number, ID information, payment details, and betting history. We use this data to verify your identity, process payments, comply with applicable law, and improve our pedia service.
Your data on pedia is protected by encryption and industry-standard security practices. We do not share your personal information with third parties except where required by law or to process your payments through our banking partners. For full details on how we handle your data, see our privacy policy
You have the right to access, correct, or delete your personal data on pedia. Contact our support team to request access or make changes to your account information.
Jurisdiction and Applicable Law
Our pedia platform operates in supported jurisdictions where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. You are responsible for verifying that access and use of pedia comply with the laws of your own location. We are not liable if you access pedia from a jurisdiction where it is prohibited.
These terms are governed by the laws of the jurisdiction in which pedia operates. Any disputes arising from these terms or your use of pedia will be resolved according to applicable law in that jurisdiction. You agree to submit to the jurisdiction of the courts in that location.
If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply. We will work with you to find a fair resolution that complies with applicable law.
Changes to These Terms
We may update these terms from time to time to reflect changes in our service, applicable law, or business practices. We will notify you of material changes via email or in-app notification at least 30 days before the changes take effect. Your continued use of pedia after the notification period constitutes acceptance of the updated terms.
If you do not agree with updated terms, you may close your pedia account before the changes take effect. Any remaining balance will be returned to your registered payment method.
For questions about these terms or our policies, contact our support team. We are here to help clarify any aspect of your pedia account or service.
Legal and Jurisdiction Information
Service availability
Our pedia platform is available only in jurisdictions where local law permits online gaming and sportsbook services. We do not determine which jurisdictions are legal or illegal—that is a matter of local law. Our responsibility is to operate transparently and comply with the laws of the jurisdictions where we are licensed to operate. If you are unsure whether pedia is available in your location, you should consult local legal resources or contact our support team for clarification.
We actively monitor changes in gaming regulations across regions. If local law in your jurisdiction changes and online gaming becomes prohibited, we will cease offering our services in that jurisdiction and notify affected users. We will provide a reasonable timeframe for users to withdraw their funds before service termination.
Access to pedia from a jurisdiction where it is prohibited is your responsibility. We provide tools and information to help you verify your location and understand local laws, but we cannot provide legal advice. If you access pedia from a prohibited jurisdiction, you do so at your own risk, and we are not liable for any consequences.
Account eligibility
To open an account on pedia, you must meet the eligibility requirements set by applicable law in your jurisdiction. In most jurisdictions, this means you must be of legal age to enter into binding contracts and participate in gaming activities. We do not specify a fixed age requirement—instead, we comply with the age of majority in your jurisdiction as determined by applicable law.
During account verification, we collect your date of birth and verify your identity. This process ensures that you meet the eligibility requirements of your jurisdiction. If we determine that you do not meet these requirements, we will decline your account and return any funds you have deposited.
You are responsible for ensuring that you meet all eligibility requirements before opening an account on pedia. By creating an account, you represent and warrant that you are eligible to do so under applicable law. We reserve the right to close any account that we believe does not meet eligibility requirements.
Local-law responsibility
You are responsible for verifying that access and use of pedia comply with the laws of your own jurisdiction before you create an account or place any bets. We provide information about our service, but we do not provide legal advice. If you are unsure about the legal status of online gaming in your location, you should consult a local legal professional.
Pedia operates transparently and complies with applicable law in the jurisdictions where we are licensed. However, laws change, and it is your responsibility to stay informed about changes in your local jurisdiction. If local law changes and online gaming becomes prohibited in your area, you should stop using pedia and withdraw your funds.
We are not liable for any legal consequences you face as a result of using pedia in a jurisdiction where it is prohibited. You assume all legal risk associated with your use of our platform. If you have questions about the legal status of pedia in your jurisdiction, contact our support team or consult a local legal professional.
Data and privacy scope
We collect personal data from you during account opening, verification, and gaming activity on pedia. This data includes your name, date of birth, phone number, government-issued ID information, payment details, and complete betting history. We collect this data to verify your identity, process payments, comply with applicable law, and improve our service.
Your data on pedia is protected by encryption and industry-standard security practices. We do not share your personal information with third parties except where required by law or to process your payments through our banking partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI). For full details on how we collect, use, and protect your data, see our privacy policy
You have the right to access, correct, or delete your personal data on pedia, subject to applicable law and our record-keeping obligations. Contact our support team to request access to your data or to make changes to your account information. We will respond to data requests within 30 days.
Contact for legal inquiries
If you have legal questions about pedia, our terms, our privacy practices, or your rights as a user, you can contact our support team. We maintain multiple channels for legal and compliance inquiries: email support, in-app messaging, and a dedicated compliance contact form on our website. We aim to respond to all legal inquiries within 48 hours.
For urgent legal matters or compliance concerns, you can escalate your inquiry to our compliance team. Provide your account details, a clear description of your legal concern, and any supporting documentation. Our compliance team will review your inquiry and respond within 5 business days.
We are committed to resolving legal disputes fairly and transparently. If you believe pedia has violated applicable law or your rights, we encourage you to contact us first so we can investigate and resolve the issue. If you are not satisfied with our response, you may pursue legal remedies available under applicable law in your jurisdiction.