pedia Privacy Policy

This page describes what we collect when you use pedia and how we keep that data protected. We take your privacy seriously. Our pedia platform collects personal information only to verify your identity, process your payments, prevent fraud, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing purposes beyond account notifications.

When you create an account on pedia, you provide your name, date of birth, phone number, and government-issued ID. We also collect your email address and payment details (e-wallet or bank account information). We log every bet, deposit, and withdrawal you make on our platform. This data is encrypted and stored in secure vaults. We retain it for the duration of your account and for a period after closure as required by law.

Our pedia servers may sit outside your jurisdiction. Your data may be processed in multiple locations to support our platform's operation. By using pedia, you consent to this cross-border data handling. If you do not agree with our privacy practices, you should not create an account on our platform.

What We Collect on pedia

We collect several categories of data when you use pedia. First, identity data: your full name, date of birth, phone number, email address, and government-issued ID image (KTP, passport, or driving license). We also collect a selfie for facial verification. This information is required to verify your identity and comply with Know Your Customer (KYC) regulations in supported jurisdictions.

Third, activity data: we log every bet you place on pedia, every result, every deposit, and every withdrawal. We record timestamps, stake amounts, outcomes, and your account balance before and after each transaction. This data is stored in your transaction history and is available to you at any time. We use this data to detect fraud, investigate disputes, and comply with regulatory reporting requirements.

Fourth, device and usage data: we collect information about the device you use to access pedia (operating system, browser type, app version). We also log your IP address, approximate location (city level, not precise), and the pages or games you access. We use this data to optimize our platform, detect unauthorized access, and prevent fraud.

How We Use Your Data on pedia

We use your identity data on pedia to verify your account, process your deposits and withdrawals, and comply with KYC and anti-money-laundering regulations. We share your identity information only with our banking partners and payment processors who need it to complete your transactions. We do not share it with marketing firms, data brokers, or third-party advertisers.

We use your payment data on pedia to process deposits and withdrawals, reconcile transactions, and detect fraud. We retain payment references (not full account numbers) for dispute resolution and regulatory compliance. If you dispute a transaction, we may share relevant payment data with your bank or e-wallet provider to investigate.

We use your activity data on pedia to detect fraud, investigate account compromise, and comply with regulatory reporting. If we suspect fraudulent activity on your account, we may freeze your account pending investigation. We may also share activity data with law enforcement or regulatory authorities if required by law or court order.

Third-Party Processors and Data Sharing

Our pedia platform relies on third-party service providers to operate. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), cloud infrastructure providers, and customer support platforms. We share only the minimum data necessary for these providers to perform their functions. For example, we share your name and bank account number with online payment only to process your withdrawal to that account.

We do not share your data with marketing partners, affiliate networks, or data brokers. We do not sell your email address or phone number to third parties. We do not use your data to build profiles for targeted advertising. Our pedia platform is funded by the house margin on our games and commissions on sportsbook bets, not by selling user data.

We may share your data with law enforcement, regulatory authorities, or courts if required by law, court order, or government request. We will comply with such requests to the extent required by applicable law. We do not notify you in advance of such disclosures unless we are legally permitted to do so.

Data Retention and Your Rights on pedia

We retain your identity data for the duration of your pedia account and for a period after account closure as required by applicable law (typically 5–7 years for financial records). We retain your transaction history for the same period. We retain device and usage data for up to 12 months unless we need it longer for fraud investigation or regulatory compliance.

You have the right to access your personal data on pedia. You can view your identity information, payment history, and transaction history in your account dashboard at any time. You have the right to request correction of inaccurate data. If your name, phone number, or email address changes, you can update it in your account settings. Changes to identity information (name, date of birth) may require re-verification.

You have the right to object to certain uses of your data. For example, you can opt out of marketing emails (though we send very few). You cannot opt out of fraud detection or regulatory compliance uses of your data, as these are necessary to operate pedia legally and securely.

Cookies and Tracking on pedia

Our pedia platform uses cookies to maintain your login session and to remember your preferences (such as language or low-data mode). These are essential cookies required for the platform to function. We do not use cookies to track you across other websites or to build advertising profiles.

We do not use third-party tracking pixels, web beacons, or analytics services that follow you outside pedia. We do not integrate with Google Analytics, Facebook Pixel, or similar cross-site tracking tools. Our analytics are internal and limited to understanding how users navigate our platform and where technical issues occur.

You can disable cookies in your browser settings, but doing so may prevent pedia from functioning properly. You will not be able to log in or maintain your session if cookies are disabled. We do not offer a cookie consent banner because all our cookies are essential to platform operation, not optional.

Security Practices on pedia

We encrypt all data in transit using TLS (Transport Layer Security). All data at rest is encrypted using AES-256 or equivalent. We do not store passwords in plain text; we hash them using industry-standard algorithms. We do not store full payment card numbers or sensitive banking credentials on our servers.

We employ multi-factor authentication (optional two-factor authentication via SMS) to protect your account. We monitor for unauthorized access attempts and suspicious activity. If we detect a compromise, we may freeze your account pending investigation and contact you immediately.

We conduct regular security audits and penetration testing. We maintain incident response procedures and will notify you of any data breach that affects your personal information, to the extent required by applicable law. We do not guarantee that our systems are impenetrable, but we maintain industry-standard security practices.

Your Privacy Rights and Contact

We at pedia respect your privacy and comply with applicable data protection laws in supported jurisdictions. If you have questions about how we handle your data, how to access or correct your information, or how to request deletion, contact our support team through the channels listed on our site. We aim to respond to privacy inquiries within 5–7 business days.

If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We will cooperate with such investigations to the extent required by law.

This privacy policy applies to all users of pedia, regardless of location. We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of pedia after such changes constitutes your acceptance of the updated policy.